Representing Syrian and Ukrainian refugees online

Have you ever noticed how refugees from within different country contexts may be represented differently only by certain organizations? Why is that? This article turns to Instagram posts to explore humanitarian communication in relation to representing Syrian and Ukrainian refugees online. Check out the abstract below, and then click through to the main article to learn more: 

Beyond victim and hero representations? A comparative analysis of UNHCR’s Instagram communication strategies for the Syrian and Ukrainian crises

Peer-reviewed research by: David Ongenaert and Claudia Soler

The Ukrainian crisis has received substantial Global Northern policy support and favourable news coverage, contrasting sharply with Global Southern crises. Nevertheless, refugee organizations can influence public perceptions through social media. This study comparatively analyses UNHCR’s Instagram communication strategies for the Ukrainian and Syrian crises (2022–2023). Applying a multimodal critical discourse analysis on UNHCR’s Instagram posts (N = 90), we discern interacting humanitarian and post-humanitarian appeals, involving inter- and intra-group hierarchies of deservingness, expanding research on humanitarian communication. While UNHCR mainly represents forcibly displaced Ukrainians as victims and focuses on ‘ideal victims’, it mostly portrays forcibly displaced Syrians as empowered individuals, likely due to context-specific differences and partially countering news and policy narratives. Both humanitarian representations often intersect with post-humanitarian strategies, facilitated by Instagram affordances. This study thus contributes to the literature on humanitarian communication with comparative crisis-specific and platform-specific insights and causes. Moreover, it nuances the often-assumed importance of post-humanitarian imageries on social media.

Click here to read the full open-access article, published in 2022 in the Journal of Refugee Studies

Full Reference //

Ongenaert, D. and Soler, C. (2024) Beyond victim and hero representations? A comparative analysis of UNHCR’s Instagram communication strategies for the Syrian and Ukrainian crises, Journal of Refugee Studies, 37(2): 286–306.

This article is licensed under a Creative Commons Attribution NonCommercial NoDerivitives 4.0 International (CC BY-NC-ND 4.0).

Knowledge Stitch amplifies academic research. If you have research you would like readers to check out, click here to suggest your work.Tags (key words): forcibly displaced people, humanitarian communication, Instagram, multimodal critical discourse analysis, public communication, refugee organizations, Journal of Refugee Studies, David Ongenaert, Claudia Soler,

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